Unpopular opinion, fully prepared to be lambasted, but let the chips fall:
Y’all need to chill out.
Pre-payment for a DVD series is a capital investment so that the series can actually get made. Exercise videos are not a huge moneymaker and neither is owning and operating a gym — especially in this day and age when loads of “influencer” content is free on YouTube (Caroline Girven, for example). We pre-pay so Cathe Inc has the money to give us the quality product we have come to expect over years of trust and consistent product excellence. Once the series is in your hands you will likely forget that you had to wait so long for it; you will love it, you will use it all the time and you will be grateful someone put so much effort into making a series like no other on the market.
As for “excuses”:
I have been a Cathe customer for over 20 years and I’ve never known Cathe to lie, make false promises or not deliver on something she said she was going to do. Her reputation, business, staff, and future ventures are on the line every time she puts out a new series. That doesn’t seem to be something she takes lightly. There are behind the scenes things that happen that are out of her control (logistics, software, staffing issues, capital issues, supply-chain hiccups, health concerns — all kinds of scenarios) that can affect product delivery. A company owner has to be very selective in what they share so that it doesn’t reveal the shortcomings or personal details of others (so that it looks like she’s dragging someone else down) or make too many excuses (because that makes the company look weak, like they can’t deliver a product). One also has to make sure they aren’t pushing a product too quickly, taking shortcuts and delivering something that skips, isn’t chaptered, doesn’t jive with the Workout Blender, has terrible music, or has odd voice levels, bad lighting, etc.). As an aside, I remember well the very minor issues STS 2.0 had with one (or two?) discs that Cathe promptly replaced, free of charge.
All that to say:
Yes, the series was promised for “Summer 2024” and yes, it is now early November. But to insinuate that someone we have all come to trust and admire is lying to you when you have to wait a little while for what we know is going to be an excellent product is just rude and hurtful. Y’all can do better.
I am excited to get the new series. I look forward to using it. I am sorry and a little disappointed that it’s taking longer than expected, but I refuse to attack someone I know is working their butt off every day for me. Knock it off and show some love and understanding.
