Anyone else still waiting on KPC/L&G?

yes I have been waiting since March. No word yet. Cannot say I have been patient either. they have ni idea when it will come in. There was ab=nother thread about this the other day, we are no talone. Lisa
 
YES!!!!!! I ordered mine in March. I wonder why it is taking so long? But I am anxiously waiting for this one! I keep hoping soon they will tell me it is being shipped.
 
There are plenty of us waiting for what I feel is an inexcusable length of time for SNM to replicate a pre-existing DVD. INEXCUSABLE and UNACCEPTABLE! Particularly since we've already paid for the DVD! What have they done with our money!?!?

~ Kim

"Welcome the challenge...Embrace it...Don't fear it." -Cathe Friedrich
 
I just posted the same topic two days ago. I am still waiting on mine since - oh gosh, I forget- it's been so long. If patience is a virtue I am Mother Teressa reincarnated. This wait is agonizingly long.
 
Have any of you written letters, called or sent emails stating that you are unhappy about the service thus far and you feel like your cc shouldn't be charged yet? I do feel like it is unacceptable for you guys to have to wait like this. I do feel like waiting more than 6 weeks is ridiculous considering these DVDs already exist. It is also unbelievabe that you are being charged already.
I would, if I were you, write a letter/email stating exactly how I feel. Be proactive. Don't cuss or be mean or anything, but I would let them know how I feel abous the service and what they could do to keep future customers from feeling the way you are right now.
 
I wrote an email to customer service stating my UTTER disatisfaction with the whole backorder process. Really, how much money do you think they have racked up from people who don't have their videos yet? It is quite discouraging to say the least. I will let you know how it goes.

Debbie
 
Still waiting, too! I ordered at the end of March. It's agood thing I still have it Tivo'd, but I want to do the complete w/o.

Keep us posted!

Dallas
 
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