Kellyro77
Cathlete
I'm dealing with the same thing right now. Last week, FedEx mis-delivered a package to my door. I contacted them through their website the day of to report it. I got their auto chat bot that took down all the info, said to keep the package in a secure place, and that I'd be contacted within 2 days. A week later, I still have this poor person's package. I called FedEx and talked to a human this time after 5 days had passed and they confirmed they've still got my ticket and they "elevated" it. Still nothing. It's like they don't give a damn. I feel sorry for the person who paid overnight fees to get their package. I'm sure by now the place they ordered from have addressed the issue, but FedEx is now making me have to watch over this damn package until they deem it's worth their time and effort to have someone pick it up.You're lucky! We've had a few packages from Walmart and Amazon not show up - they both made it right eventually. We've also had packages delivered to different neighbors by accident by the delivery services - the neighbors usually deliver them, eventually. We've received packages that weren't ours - that can be a problem to get the delivery service and/or original company to come get it & deliver to the correct address - USPS is easiest as I just leave it in the mailbox. One time a delivery service of a "lost" package insisted he handed the package directly to me, the "receptionist" - i had to explain this is a home, not a business - no receptionist on staff ...lol. Mistakes happen. Considering all the online shopping people do, it's amazing most packages reach the correct destination, on time.