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To help us understand your problem better, are you downloading the video and then trying to stream from your MAC to your Apple TV? Or are you using Cathe OnDemand?

Ok great! Let us know what happens. Also, if your ISP uses a proxy server, the file could be cached there, too. Eventually, the cached file should die, but it's hard to say when this will happen.

The medium-quality setting is the only video file that we are aware of that had any issues. This is the only file we have replaced and purged the cache for. We just got notice that the cache purge that we did has now been propagated to all of our cloud servers, so you may want to try again...

This is because the problem is with the main file, not the chapter file. We replaced the entire parent video file on July 4th, but some of you are still accessing the old file, which is either cached on your device or is cached on one of our cloud content servers. We just purged the cache on...

Can you try incognito mode on your browser for the medium quality setting and let me know what happens?

It sounds like you just have a hard cache issue. I would suggest a few things. First, are you using the Workout Blender to play the video? If you're, try to click on the settings icon in the player and select a different quality setting. I would try all three quality settings ( low, medium, and...

Apple devices still show chapters; however, if you use Windows or Android, you will need to download and use the free VLC player.

I double-checked and all three streams now have music. You probably just need to clear your cache. Also, if you're referring to the WB workout you made before the file was corrected, you will need to redo it. The corrected audio will only work from the time of the correction going forward.

We think everything should be working now. We've turned on the website and fixed the bug affecting the iOS and Android apps. Roku and Fire TV should also be working now, but we have not tested those apps yet. Remember, you will need to refresh your browser on your computer to see the new...

We haven't started work on Fire TV or Roku. We also haven't thrown the switch to activate the new workout on the main site for computers yet. However, you can watch the new video now on your computer by going to our Workout Blender to view. FYI: It can take a few days to turn on everything and...

Are you using our apps or a computer? If you're using our app, which app are you using?

We've now fixed the WB problem. The problem was only with the medium-quality video file. The low and high-quality video files didn't have an issue. We're now working on the iOS app crashing problem. Also, we haven't tested everything in the WB, so if you see any issues, let us know.

If you go towards the end of the video in the WB, starting at around 37:13, the music is missing. This should be an easy fix, and we hope to reupload the video file again later today. Also, we're aware that if you are an iOS user, the OnDemand app crashes after you select the Total Body...

It's already on the Workout Blender, but it has some issues that I'm trying to work with developers on fixing, but the holiday weekend is making this challenging to do.

Attention Cathe Live subscribers, on Thursday, July 3, 2025, at 9:30 am EST, we’ll be doing “Muscle Burnout” LIVE. There’s no time for downtime in this high-intensity workout Metabolic, upper body, lower body, cardio…you name it, we’re doing it! Let’s go! Equipment Needed: A medium tension...

The recorded video from today's "Muscle Burnout” LIVE" class is now available for viewing for all Cathe Live and OnDemand subscribers: http://cathe.com/stream/live/

Hopefully soon! We've uploaded everything needed to the Cathe OnDemand server, but there are a few steps left that have to be done by outside vendors and contractors to make everything work with the WB and all of our apps.

Yes, you get several attempts to download. And if you have issues, just contact our support team and they can help you.

Thanks for your question! I can definitely see how the pricing might be a bit confusing. The $19.97 price you’re seeing is actually the regular price per workout, not for the full set of four. These bonus downloads are free to everyone who pre-ordered Lift, Move & Restore 2: Elevated, and we’re...

If you’ve pre-ordered Lift, Move & Restore 2: Elevated, get ready—starting today, Tuesday, July 1st, you can download your first of FOUR free bonus workouts: Cathe’s Metabolic Total Body Strength—our special thank you for your support! ✅ How to Download: Find your download code: You’ll need...