I believe that alot of us here would appreciate an "updated" update on where you are with the release of LM&R. The last we heard was you had sent the proofs to the replicator to produce the check discs to return to you to check and (hopefully) approve so the production could be scheduled.....Have you received & approved the discs? Has production been scheduled??? Are they being replicated now??????? We were last informed in a little video clip that hopefully we would be receiving them in October....well, we basically have one week left in October and it doesn't seem like that's gonna happen...........so November? December? next year??? I think all of us "loyal" Cathe fans deserve some sort of explanation.....thank you.
Please!! SNM...some sort of update on LM&R
- Thread starter aqua girl
- Start date
Lady Vol Fan
Cathlete
+7I 2nd this!
Throw us a bone, please! Woof!
Unless I lost count ...aqua girl ..help me out!!
Kellyro77
Cathlete
This is unfortunately seeming to be par for the course anymore with their releases.
Their lack of communication is confusing. I know they're capable of it. They come on here to advertise sales all the time, after all, and send out sales newsletters every week.
Where this forum is concerned, it is pretty sparsely monitored for questions. Yes, they do come in and answer on occasion, but it's not on a regular basis. I'm under the impression there's maybe one or two people who've volunteered to check the forums and they go a long time without checking and then eventually go "Oh crap! I need to check the forums! Shoot... they're getting mad over there..."
I've held my tongue for the most part because I've got the streaming/live subscription, which automatically gives me access to all her new workouts when they come out. I don't quite feel the sting of paying a bunch of money months and months ago and not receiving my purchase and/or few updates about what's going on. There's just a different psychology to it for me, at least.
But I do wish they'd reevaluate their customer service and who's in charge of monitoring all their lines of communication. Their CS team, if they don't already, should perhaps have access to all her social channels, including the forums, and it should be part of their daily routine to check all channels for questions and then respond. Even if it's to say "We're still running behind. We acknowledge you're frustrated and appreciate your patience."
If I were a new customer to Cathe, I'd probably be worried I'd been scammed and that I'd never see my money again.
However, I do know Cathe and crew will eventually deliver. It's just perplexing to see they come here to advertise sales and specials but rarely acknowledge people's questions. Even if it's the same question over and over.
Fingers crossed we finally get to use these workout next month.
Their lack of communication is confusing. I know they're capable of it. They come on here to advertise sales all the time, after all, and send out sales newsletters every week.
Where this forum is concerned, it is pretty sparsely monitored for questions. Yes, they do come in and answer on occasion, but it's not on a regular basis. I'm under the impression there's maybe one or two people who've volunteered to check the forums and they go a long time without checking and then eventually go "Oh crap! I need to check the forums! Shoot... they're getting mad over there..."
I've held my tongue for the most part because I've got the streaming/live subscription, which automatically gives me access to all her new workouts when they come out. I don't quite feel the sting of paying a bunch of money months and months ago and not receiving my purchase and/or few updates about what's going on. There's just a different psychology to it for me, at least.
But I do wish they'd reevaluate their customer service and who's in charge of monitoring all their lines of communication. Their CS team, if they don't already, should perhaps have access to all her social channels, including the forums, and it should be part of their daily routine to check all channels for questions and then respond. Even if it's to say "We're still running behind. We acknowledge you're frustrated and appreciate your patience."
If I were a new customer to Cathe, I'd probably be worried I'd been scammed and that I'd never see my money again.
However, I do know Cathe and crew will eventually deliver. It's just perplexing to see they come here to advertise sales and specials but rarely acknowledge people's questions. Even if it's the same question over and over.
Fingers crossed we finally get to use these workout next month.
Lady Vol Fan
Cathlete
I was REALLY hoping for an update in the newsletter today
Lauras.in.bsl
Member
Not sure what could possibly have gone wrong at this stage of the process, but no update makes me think something might have. Kinda disappointing, especially after the summer vacay delays. Lesson learned about pre-sales (again).
ashaw
Cathlete
Kinda brings back memories of all the delays with STS 2.0, starting with the redesign of the entire filming set. I remember preordering that one in October 2022, right near the deadline and then I ended up getting my order around Memorial Day weekend, kicking off the Hot Girl STS 2.0 Summer.
I did a few weeks of the October rotation and have now started Pvolve 21 day butt lift with some upper body thrown in. I can tell some of the stress of the upcoming surgery, delays on job search, financial strain- the latest is the transmission went out on my husbands car and it’s been in the shop 2 weeks, thankfully he’s been driving a friends car but it’s around $5k in repairs, which some is coming out of my surgery fund and then the uncertainty of our housing situation at the end of the year. He says he can file chapter 13 on his own and put off foreclosure for a year. Sounds easier said than done but we’ll see.
I did a few weeks of the October rotation and have now started Pvolve 21 day butt lift with some upper body thrown in. I can tell some of the stress of the upcoming surgery, delays on job search, financial strain- the latest is the transmission went out on my husbands car and it’s been in the shop 2 weeks, thankfully he’s been driving a friends car but it’s around $5k in repairs, which some is coming out of my surgery fund and then the uncertainty of our housing situation at the end of the year. He says he can file chapter 13 on his own and put off foreclosure for a year. Sounds easier said than done but we’ll see.
Lady Vol Fan
Cathlete
Lift, Move & Restore Update…10/28/24
Hi Everyone! We know you’ve been anxiously awaiting an update on the Lift, Move & Restore series! We are extremely happy to say that the final masters have been approved and production run will be starting soon! We’ve been so busy proofing and correcting these final check discs and masters over...
cathe.com
Update posted
Lady Vol Fan
Cathlete
This is what has me concerned about the future of new Cathe DVDs
My prediction is first half of December........depending on when replication begins, and from past experience,
maybe a couple weeks for that or less, then the week or so travel time, and actual shipping, ..............and
of course, there's a holiday in there too (Thanksgiving) maybe more like end of December...............
attaboygirl
Active Member
I only use DVDs. Not interested in the live /streaming.
Especially like having chapters because I can mix workouts the way I want any particular day.
. This delay is quite frankly frustrating because I was one who prepaid months ago.
It certainly seems questions and replies used to happen much faster in past years.
Wishing everyone a good day . October is almost a memory now.
Especially like having chapters because I can mix workouts the way I want any particular day.
. This delay is quite frankly frustrating because I was one who prepaid months ago.
It certainly seems questions and replies used to happen much faster in past years.
Wishing everyone a good day . October is almost a memory now.
Lady Vol Fan
Cathlete
Love chapters and premixes that DVDs can provide ...so much added value!
Lannette
Cathlete
I’m not planning to use them until the new year and I don’t necessarily mean January first.
Will this be the last Cathe DVD series? I don’t know and I can’t do anything about it.
I’m just all done sweating the small stuff, although I paid day 1 of the presale as a show of support.
I’m going to enjoy my workouts and be pleasantly surprised when I get the shipping notification.
Will this be the last Cathe DVD series? I don’t know and I can’t do anything about it.
I’m just all done sweating the small stuff, although I paid day 1 of the presale as a show of support.
I’m going to enjoy my workouts and be pleasantly surprised when I get the shipping notification.
FitSaxe
Cathlete
This above right here is the way to go. Whining is not productive and it brings up cortisol. Who wants that? Yikes !
We don't necessarily have to do the workouts within few days of the shipping alert. #just saying!
Lannette
Cathlete
I just really want to savor this set. Once I get a shipping notification I’ll review the information on the set, the clips and the equipment I’ll be using.
Hopefully it won’t be too long after that the User guide is available to enjoy. If it’s ready in December it will be my exercise version of the old Sears Christmas Catalog - anyone remember those?
I’ll take time to transition from my current workouts while I anticipate and maybe preview. Then I’ll be ready to truly enjoy what Cathe worked so hard to create.
I want this to be my gift to myself after the hustle bustle of the holidays.
I do!! That was an exciting time as well!!!
I think JC Penney used to have a Christmas catalogtoo........ and Montgomery Ward......... Those are blasts from the past!
nickisteen
Cathlete
I remember those too!! And Sears had one as well. I would spend hours as a kid going through the toy section and dog-earing pages of all the toys I wanted!
Lannette
Cathlete
Definitely trolls!