Free Heavy Weight Workout for Cathe On Demand Customers

F

fitnation

Cathlete
Hi SNM,
Is there an update as to when we can expect the workout to be uploaded to the workout blender? Thanks.

Previously, this is what you said:
"ON Demand subscribers: this workout will also be added to our On Demand platform. We hope to have the workout loaded at the same time as the download release, but the technical aspect of adding it to the site can sometimes take an extra day or two! We’ll keep you updated!"
 
Last edited:
fitnation said:
Hi SNM,
Is there an update as to when we can expect the workout to be uploaded to the workout blender? Thanks.

Previously, this is what you said:
"ON Demand subscribers: this workout will also be added to our On Demand platform. We hope to have the workout loaded at the same time as the download release, but the technical aspect of adding it to the site can sometimes take an extra day or two! We’ll keep you updated!"
Click to expand...
It's already on the Workout Blender, but it has some issues that I'm trying to work with developers on fixing, but the holiday weekend is making this challenging to do.
 
I've blended two workouts using it. although I haven't attempted to do either, from start to finish, I didn't
encounter any issues.......it looks real good, chaptered nicely..........
 
If you go towards the end of the video in the WB, starting at around 37:13, the music is missing. This should be an easy fix, and we hope to reupload the video file again later today.

Also, we're aware that if you are an iOS user, the OnDemand app crashes after you select the Total Body Metabolic Strength icon. We've had this problem in the past, and I just wish I could remember how we fixed it. But don't worry, I'm sure we will figure it out.

I'll update everyone once I know more.
 
Ok, so I was curious, so I fired up my ipad, went into ONDemand, under my workouts, I picked my 22 min.
express LMR2 express, & just finished it. It played perfectly, using Low Quality, picture beautiful, I didn't
have any buffering or stutters .......and everything I had chosen, chapter-wise, had music. I did try to
go into the OnDemand side of it tho', and clicked the picture icon and it did crash. I rarely use the app that
way.......using it just to play my blenders.
 
We've now fixed the WB problem. The problem was only with the medium-quality video file. The low and high-quality video files didn't have an issue. We're now working on the iOS app crashing problem. Also, we haven't tested everything in the WB, so if you see any issues, let us know.
 
Hi, I cannot find the video on my on demand. I have looked everywhere. Am I doing something wrong? Is anyone else having this problem? I could use some assistance. Thank you
 
No, you are correct, if you go into OnDemand thru the website and from the drop down box, choose LMR2, there's nothing there. It's not on the website on a computer. In fact, in the drop down box, series,
it's 2 different ones in there, LM&R 2 and then down a little bit, there's a Move & Restore 2. It's not there
either
 
Hi,
I am looking at my computer but I usually use the firestick to play workouts. I have not checked the firestick yet. Just my laptop and computer and none are there.
 
lilacsinspring said:
Nothing on the firestick either. I was just able to check. Hopefully it gets resolved soon. Thank you for helping
Click to expand...
We haven't started work on Fire TV or Roku. We also haven't thrown the switch to activate the new workout on the main site for computers yet. However, you can watch the new video now on your computer by going to our Workout Blender to view. FYI: It can take a few days to turn on everything and also to fix any issues we find.

The Workout Blender seems to be working now, and unless we find any other issues with WB, we will next correct any issues with the iOS and Android apps. Once this step is completed, we will then turn on the switch to the main website for Cathe OnDemand, and this should then make Roku and Fire TV start working. We have to follow the steps in this order, or it could cause all kinds of problems and further delays.

We will keep you updated as we know more, but again being a holiday weekend, it slows things down as employees and contractors' availability is limited.
 
We think everything should be working now. We've turned on the website and fixed the bug affecting the iOS and Android apps. Roku and Fire TV should also be working now, but we have not tested those apps yet. Remember, you will need to refresh your browser on your computer to see the new workout, and you will probably need to force close your iOS or Android app to see the new workout. Roku and Fire TV users will need to clear their cache to see the new workout or log out and back on.

Again, we have not tested Roku and Fire TV, so can those of you who have Roku and Fire TV let us know if everything is now working for you? Also, if you see any problems, let us know, as we haven't had time to really do proper testing yet.
 
Hi customer service,

I see it on my computer and laptop now. Thank you very much!! I won't be able to check the firestick until later but maybe someone else can chime in before I can get a chance to look at it
 
I just checked my firestick and it seems to be working. I had sound and was able to go from chapter to chapter. I didn't play the whole thing but it seems good. I was also able to find it on my computer for OnDemand. There just a few different listings for it, you just have to pick the right one. Thanks so much for your hard work over the holiday weekend.
 
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