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For the past couple weeks, I have not been able to view videos in my app on my iPhone. It gives me the message that a subscription is required, even though I have a subscription (it had been working fine before). It works fine on my Roku so I’m not sure why the app is telling me that I don’t...

Hey everyone! I just have a quick question for you...I know all of you are experts at this, so wanted to get your opinions! I need to lose about 35 pounds to get to my goal weight of 115 (I'm 5'1"). I just got the Xtrain series, and am planning on starting a rotation on Saturday (so I can...

I ordered Xtrain during the pre-sale, but I selected "Check by Mail" for the payment method. Do I need to pay before shipping?? I'm wondering if that's why I haven't gotten my order yet...shoot, I was waiting for a bill or something to come in the mail. If this is the case, is there a way I...

I feel like everyone has gotten their xtrain orders except me!!! Even people in Canada are receiving their orders. ... what gives??? I'm in Minnesota, it's not like I'm across the world.... Just getting a little frustrated reading about how great all the workouts are and I can't even try...

For those of you who have gotten X-Train already via mail (lucky ducks!!), did your order status change from "Processing" to "Shipped," or does it still say "processing." I've been checking the status, and checking my emails for updates like every 10 seconds, but I'm still in the "Processing"...