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Hi. We have a new modem and I have tried (without success) to get the public IP address. Maybe Akamai can contact True Corp directly? I've had multiple calls with the service provider.... Despite the modem change and a check with the website and APP, I still cannot stream properly. This is true...

Thank you. I have spoken with the ISP and described the issues. They tried to reset something but it didn't work. They are trying again and will call me tomorrow. Thank you for opening a ticket with Akamai. I appreciate it.

I think there is a problem with a firewall against users from Thailand? My ISP said that they tried to address the problem on their end, and it still freezes.

It's still a problem. No end in sight. I depend on Cathe OnDemand. Please help!!?

Hello again. I did contact my ISP and told them the problem with the website and APP. I told them what you suggested (about the DNS), and they will test. However, I would so greatly appreciate it if you could work on this from your end as well, since this problem seems to be only between me/my...

What can the ISP do to fix the DNS software? I really don't understand how I can fix this issue from here. I have no problems with ANY other services, APPS, videos, streaming, etc. Only Cathe is a problem, and OnDemand specifically. Live doesn't have the same issues.

Please try to reach out to Akamai for this. I will of course follow your instructions (again), but I have tried playing the APP over SEVERAL WiFi servers as well as by using Cellular Data, and it is not working. (I did notice that a couple of other folks are indeed having trouble with OnDemand...

Funny. I tried a short LITE video today on both AppleTV APP and iPhone. The videos show up and start to play, but stop a few seconds in. I'm glad I had a non-Cathe workout, but I am frustrated. It's been about a month of this problem, and I really think that customer service should offer a...

Download - 33.9; Upload 45.6; Ping 9ms; Jitter 12ms; Loss 0% Thanks

Hello, I do not have a problem with any other streaming APPs or videos, so I do not think it is the ping speed.

Hi The Admin: I've tried playing a number of OnDemand STS videos, Ab videos, and my own premixes (via workout blender). The Blender workouts are especially problematic. Some of the ICE weighted 'burn' segments also do not play. I am in Thailand. I've tried on both cellular and Wifi, on...

I have deleted both apps twice.

Thanks for the reply. I should have specified that my problem is with the OnDemand, not Live App. Is the migration also affecting OnDemand?

Hello, I have been having a lot of trouble playing videos via the Cathe App on Apple TV and on my iPhone (with both home WiFi AND cellular data), The videos stop constantly, and do not restart. I often have to close out of the APP and come back in to try to get it to play. I have deleted the APP...

I've tried both iPhone and AppleTV and restarted my Wifi/Router. Still buffering. It's EXTREMELY frustrating when trying to perform intervals!

I don't know why - I do not get into Fit Body. I guess I think they're too long and not specifically programmed. Also, I think some of the moves could provoke injury. She's inspiring to watch, but I prefer more professionally produced stuff. Also - I think that, sometimes, the latest YouTube...

the Cathe team wrote that they are migrating to another platform and that some people might experience issues with Live.

I'm also having a heck of time with the buffering problem for the Cathe APP (not live) ... Is this still a problem for some?

Science is a beautiful thing. I am so fed up with all the nutritional dogma that is tossed around these days (no carbs; high carbs; low fat; coconut oil; vegan; Whole 30; Keto Diet; Intermittent Fasting; etc etc etc. The insanity really doesn't stop.) Pub Med is a good site to really do the...

Are you looking for a combination weight training + interval cardio program? Besides the hundreds of them out there, there are many ways to use other Cathe Videos/Series for similar effects. Or is it the HIIT-specific workouts you are interested in? I think the weight workouts are along similar...